Jura Giga X8c Professional - System filling that never ends + Error 15

    • Jura Giga X8c Professional - System filling that never ends + Error 15

      Hersteller: Jura | Typ-/Modell: Giga X8c Professional | ca. Baujahr: 2017

      Purchased this machine couple weeks ago and it was properly emptied for shipping as described in the manual to avoid freezing.
      Had to replace all hoses with proper silicone hoses since someone used vinyl instead and they were all stiff and kinking.
      Now the machine is stuck on filling system over and over, can't even access the menu.
      The machine is taking water, all water ends in the dump drawer, none goes to the front spouts.
      Also noticed that only one pump out of 3 is running (the one close to the ceramic valve)
      Little blue 28W steam pump, and the back bottom Sysko pump both are silent.

      Any ideas?
      Should all pumps prime when the filling cycle is active?
      I did try to prefill the other intake circuit that feeds those 2 pumps, no change.
      Checked both intake flowmeters, and they look clean without any contact oxidation.

      Thanks

      Mechanische Kenntnisse vorhanden: JA | Elektrische Kentnisse vorhanden: JA | Messgerät vorhanden: JA
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    • Unfortunately there are no data from Jura which
      position of the valve is for filling the system.

      System filling NEVER goes through the front
      spouts ALWAYS pumping in the dump.

      If the machine didn´t recognize the system filling
      check again whether all hoses are connected to
      the correct flowmeter and pump - and also whether
      the inlet and outlet at the flowmeter are plugged in
      correctly (in at the bottom out at the top).
      I assume that you have checked whether the flow
      meters inside and at the entrance are not dirty or
      stuck.

      Then check again whether each flowmeter has its
      corresponding electrical connection - not that these
      have been swapped.
      Circuit board cm6b is for the flowmeter. Pins 1-3 are
      the connections for the hot water/coffee heating pump,
      4-6 for the flowmeter for the steam heating pumps.

      Your pictures are not suitable for identifying possible
      hose connection errors or electrical connection errors.

      BS
      Immer logisch und Schritt für Schritt vorgehen. Blinder Aktionismus kostet Zeit und Geld.
      Küche: Jura GIGA 5 Pianoblack-Chrom Bj: 2012
      Büro: [sJura GIGA X3 ALU Bj: 2014
    • Thank you!
      I did mark everything as it was when I got it but it doesn't mean that the previous owner had it right after his "handy" work.
      Inlets and outlets 100% correct but will have to chase the wiring.
      Yes the flowmeters are/were clean like new.

      EDIT:
      Looks like the flowmeter connectors are swapped indeed! =O
      Will test it later
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    • BlackSheep schrieb:

      Unfortunately there are no data from Jura which
      position of the valve is for filling the system.
      ........
      Circuit board cm6b is for the flowmeter. Pins 1-3 are
      the connections for the hot water/coffee heating pump,
      4-6 for the flowmeter for the steam heating pumps.
      ........

      B.S
      That did it BS! Flowmeter connections were indeed swapped.
      THANKS!

      Now, new problem ERROR 15
      The ventilation flap motor is making horrible sound but not moving the lever whatsoever.
      I'm positive this was working before I opened it up, so my fault, but not sure what happened.
      I did not remove the motor just vacuumed around it.
      Do you see anything obviously wrong?
      Yes, I did try with the top part fitted, no change. The motor is just not moving the lever.
      When I took it out of the assembly, it also just hums but won't move.
      Is it possible that it needs to be in sync with the micro switch?
      Picture shows the motor in position when machine was switched off.
      Does the shaft actually rotate when it extends out and when retracting?

      Thanks

      EDIT:
      Looks like I managed to synchronize it.
      The position you see above is flap open so when it boots you need to hold the flap microswitch
      When you turn it off, the second you see the motor retract release it.
      Now in sync again and ready to reinstall the lid. :thumbsup:
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    • While you put the top machine cover back on, the
      ventilation grilles must be hold closed, otherwise
      it won't work.

      I had a hunch, which is why I described the flowmeter
      cables in such detail :thumbup:
      Immer logisch und Schritt für Schritt vorgehen. Blinder Aktionismus kostet Zeit und Geld.
      Küche: Jura GIGA 5 Pianoblack-Chrom Bj: 2012
      Büro: [sJura GIGA X3 ALU Bj: 2014
    • While you put the top machine cover back on, the

      BlackSheep schrieb:

      Ventilation grills must be kept closed, otherwise
      it won't work.

      I had a hunch, which is why I described the flowmeter
      cables in such detail :thumbup:
      I did see that about the vents in another thread but it did not work for me since I played with the machine no lid attached and it jumped out of sync.
      When the machine was OFF the step motor was extended and it refused to retract on power on until I fake the switch status manually.
      Looks like all working now, just have question about external water source and the tank. There was some talk about it in another thread so I'll continue there.

      Thanks for your help BS! :thumbsup:
    • If the machine was switched off normally, the ventilation slats are closed.
      I've done this dozens of times and it works absolutely reliably if you keep
      it closed when putting the lid on.
      In your case it may have been the case that the motor was not in rest
      position because of the error 15 problem.
      Before removing the lid/opening the machine, simply make sure that the
      machine has been switched off regularly and that the ventilation is closed.
      Immer logisch und Schritt für Schritt vorgehen. Blinder Aktionismus kostet Zeit und Geld.
      Küche: Jura GIGA 5 Pianoblack-Chrom Bj: 2012
      Büro: [sJura GIGA X3 ALU Bj: 2014
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